1. Exam Overview
SBI Junior Associates manage customer support, cash counter transactions, account servicing, fixed deposit processing, and branch customer query resolution.
Source: SBI Careers Website. Last verified: 2026-09-07.
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SBI Junior Associates manage customer support, cash counter transactions, account servicing, fixed deposit processing, and branch customer query resolution.
Junior Associate (Customer Support and Sales)
Accessibility: SuitableState Bank of India ยท Clerical cadre โ basic ~โน26,730; CTC ~โน4.5โ5.5 lakh per year
Front-office SBI branch banking โ customer service, cash, accounts and sales support. Office-based and well suited to VI and low-vision candidates.
Accessibility & Quota note: Branch and computer-based work; candidate-arranged scribe plus 20-minutes-per-hour compensatory time.
Total: 7,680 (Regular) + 2,086 (Backlog) = 9,766 total vacancies
Reserved / PwBD: 167 vacancies reserved for Visually Impaired category (91 Regular + 76 Backlog). To check state-wise vacancies, Ask 'SuoMoto Agent' below.
Prelims
Online objective CBT (qualifying)
Duration: 60 minutes; 80 with compensatory time
Total: 100 marks ยท Minus 0.25 per wrong answer
Sectional timing of 20 minutes per section.
Mains
Online objective CBT
Duration: 2 hours 40 minutes; with compensatory time added
Total: 200 marks ยท Minus 0.25 per wrong answer
No interview. A qualifying local-language proficiency test follows selection.